Aims & Objectives at Heathcote
Our aim is to provide a homely environment where our residents will feel secure and cared for – which enables a resident to enjoy a good quality of life.
We aim to ensure that our residents are treated with dignity and respect. In addition we will respect their individuality, privacy and right to choose.
We aim to be flexible at all times in our approach, and work in partnership with both residents and relatives. We will actively encourage our residents to maintain their independence.
We aim to involve residents, as far as possible, in all decisions affecting their daily lives.